Deliver the Promise meeting hears about NDIS issues

David Abrahams, Monique Cardon and a Fairhaven employee

On May 3 Fairhaven hosted a corporate gathering at their CoPack site in Tuggerah, attended by key staff and supported employees, CEO Monique Cardon, Federal Independent Candidate for Robertson, David Abrahams, and State Member for Gosford, Liesl Tesch.
The event was held as part of the Australia wide Deliver the Promise campaign, led by National Disability Services (NDS) bringing more than 1,000 disability service providers across the country together to make sure the NDIS is on track to deliver on all fronts.
“Fairhaven is committed to the NDIS, it is ground breaking policy, but it is falling short on the promises made to participants and providers alike,” said Cardon.
“We are seeing some participants falling through the cracks, with plan reviews taking too long and plans not funded adequately in the first place,” she added.
Abrahams said Fairhaven is a remarkable Central Coast success story with a national and international reputation.
“They have combined the NDIS with local requirements, however they need surety in their business model, as far as the NDIS is concerned, to maintain it.
During the gathering, guests heard more about Fairhaven’s work as the region’s leading employer of people living with disability on the Central Coast, as well as, the organisation’s own dealings with the NDIS and how it was failing local people.
“Recently, Fairhaven was engaged in a challenging situation when a Fairhaven supported employee and NDIS participant was left vulnerable to their self and others, when their accommodation arrangements broke down and they were left homeless,” said Cardon.
“As this occurred over a weekend, the participant had no support and there was no emergency contact through the NDIS.
“The participant and their Support Coordinator contacted the NDIA and requested an urgent plan review to include funding for supported accommodation.
“The coordinator was shocked to be initially told by an NDIA representative that they ‘are not an emergency housing provider’.
“Thankfully, after weeks of intensive support from the Coordinator and an advocacy group, this story has a happy ending and the participant was given the support required.
“This is just one example of what can go wrong very quickly without a responsive and flexible NDIS,” Cardon said.
“As time is closing between now and the Federal Election, we want to implore our community to stand with us as we Get the NDIS on track,” she said.

Media release, May 6
Caitlin Robson, Fairhaven

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